October 2006 newsletter online

The University Libraries' October 2006 issue of the Library Insider is now available online at http://www.bsu.edu/library/virtualpress/libinsider/. Articles in this issue include:

• Improving Customer Service: Saying "Yes" when "No" has been the Answer, p. 1
• Automated Card-Swipe Locks are Key to Bracken Library's Convenience and Security, p. 1
• Sights and Sounds of Learning in the University Libraries, p. 2
• University Libraries' Instructional Services Program, p. 3
• Information Fair Connects Students with Campus Organizations, p. 3
• Computers and Library Information Systems for Access to Global Information, p. 4
• Roy S. Simmonds Papers Added to the John Steinbeck Collection, p. 5
• Personal Tribute to Roy S. Simmonds by Prof. Tetsumaro Hayashi, p. 5
• Two Outstanding Steinbeck Scholars Receive Pruis and Burkhardt Awards, p. 6
• University Libraries' Regularly Reported on by The Ball State Daily News, p. 6
• Architecture Images Collection Strengthened by Donations, p. 6
• Instructional Technology for Student Engagement, p. 7
• Deyang City Delegates from the People's Republic of China Tour Bracken, p. 7
• Libraries' Digital Media Repository Mentioned in Microform and Imaging Review, p. 7
• ISI's Web of Science Interdisciplinary Citation Database Now Available, p. 8
• Murry M. and Edith C. Wise Library Fund Established, p. 8
• Supporting the University Libraries - Tribute with Books, p. 10